IT Services + Support

Cyberattacks against business devices are on the rise and will continue to be so into the foreseeable future. Endpoint protection solutions protect your company’s devices from malware, malicious applications, and investigate security incidents and alerts. They differ from commercial anti-virus software as they allow admins to manage all devices and perform investigation and remediation against threats. This, in turn, allows admins to easily respond to security incidents and alerts. Premium IT provide a premium end point security suite inclusive of leading antivirus and antimalware applications to secure your device wherever it may be.

Data is literally your company’s biggest asset. Cyberattacks are a constant and real threat. Attempts to breach your network or critical infrastructure, compromise IP by stealing data, or a host of other unsavoury attempts to attack your business, are today’s reality. In an increasingly interconnected world, loss of data can impact revenue, productivity, and damage your reputation. Premium IT’s cybersecurity service packages become the cornerstone to securing your network, organisation, users and data.  

In addition, Premium IT’s ERT (Emergency Response Team) is dedicated to reviewing any potential security breach to maintain high standards and ensure minimal disruption, outage and downtime. All breaches follow our 10-stage review process post-outage; we gather a fact-based understanding thereafter as to why, what, how, and when of said breach. We use this data to help improve and further secure our service, and analyse what recovery took place in order to prevent future breaches.

Having a business continuity plan and knowing what to do if you need it is like backup and disaster recovery on overdrive. Every area of an organisation must consider premium prevention services and disaster protection. This will ensure you are secure, safe, and in a worst case scenario, your data is protected and readily available.

Your plan will include a checklist of; Microsoft Office 365, servers, datacentre, Microsoft Azure, applications databases, files and folders, etc.

Email is still the number one security threat for any organisation today because cybercriminals go after people rather than infrastructure. The Premium IT team are committed to your defence systems, staying ahead of attackers and mitigating security risks. Our managed email security service, powered by Trustwave MailMarshall Secure Email Gateway, gives you peace of mind by providing anti-spam, anti-virus, content and compliance management and encryption services which detect, analyse and block email threats before they hit your staff’s inboxes. 

In a nutshell, identity management is a framework of policies and technologies that ensure the right users have the right access, to the right information, at the right time.  The Watchguard AuthPoint platform run by Premium IT experts is an easy to use MIM called multi factor authentication, which is simply a multilevel approach to security and data management. The days of relying on password protection are well and truly over. Want to read more on multi factor authentication, connect HERE to the Kurt Brendon interview, Watchguard Technologies’ Industry Expert. 

We are all warned that strong and unique passwords are the best way to ensure we are not an open target for a password hack. At Premium IT, we build in security and compliance. Our managed passwords give you complete control over passwords and other sensitive business information ensuring your data remains confidential, yet available.

• WAN as a Service – end-to-end technical visibility, agility and flexibility, and minimal hold ups. Businesses need to be dynamic to remain buoyant in today’s competitive landscape.
• Managed Connectivity - we enable businesses of all sizes to realise the benefits of digital transformation with reliable, agile and effective cloud connectivity.

This is one of the most important elements of a work-from-home hybrid life. Grab your desk phone, take it home, or even better, all from your headset. 

This service is often termed VoIP (Voice over Internet Protocol) and is basically a technology that allows you to make voice calls using an internet connection rather than a regular phone line. 

Switching from landline services to VoIP will not only save you money, but it will also save you from the frustration of dropped calls and garbled voice messages. Having this system managed by our team of professionals is the most cost-effective and efficient means of communications for any thriving business. 

Premium IT partners with leading Voice solution providers utilising modern calling technology fit for the business purpose.

The latest suite of Office 365 cloud solutions is called Modern because it ensures that end-users can work from remote locations without posing a security risk to the sensitive data of your business. Modern employees crave flexibility, and let’s be honest, recent global events have only amplified the requirement for employers to provide it. 

Access multiple files on multiple devices securely with the latest Office 365 tools; business-owned and employee devices that fall into BYOD (Bring Your Own Device) or CYOD (Choose Your Own Device).

Teams just keeps improving itself and is now offering new interactive features for a collaborative user experience. It serves as a hub for teamwork and brings together apps, communication tools, and shared spaces that groups are already using. With remote working at the forefront of 2020, 2021, and set to continue in 2022, Teams will continue to become a popular choice for team engagement and communication. 

Azure is an example of public cloud which brings significant benefits; on-demand scalability, no on-site hardware required, cost-effective models, high availability, etc. It also can create potentially expensive challenges. Using our platform management services ensures your cloud environment is efficient and effective, become a cloud “tenant” and access your account with ease and assurance. 

When disaster strikes, you want your systems up and running in no time. Also termed Disaster Recovery as a Service (DraaS), our managed IT recovery service ensures the impact to your business is minimal; minimal downtime, minimal data loss, minimal disaster recovery costs, and helps your organisation stay in compliance with regulatory requirements. 

We understand to survive in today’s agile business environment, your business needs to be up and running quickly and efficiently, backed up, and fireproof and secure.  

Cloud Solution Provider (CSP) is not only the first cloud-focused managed licencing program, it is the latest licencing program from Microsoft. This collection of services provide small and medium businesses help where you need it most; time-saving productivity, streamlining collaboration tools, and services that monitor and prevent security threats. 

Premium IT is a Qualified Multitenant Hoster (QMTH) authorized by Microsoft to host your Windows virtual machines via Microsoft Cloud Agreement subscription or Enterprise Agreement/MPSA on dedicated or multitenant hardware. In addition, we are also authorized to host Office 365 ProPlus (including E3 and E5), Project Online Professional, and Visio Pro for Office 365 subscriptions using shared computer activation (SCA) technology.

BENEFITS OF WINDOWS 10 VIRTUALIZATION AND SHARED COMPUTER ACTIVATION FOR OFFICE 365 PROPLUS, PROJECT ONLINE PROFESSIONAL, AND VISIO PRO FOR OFFICE 365

Windows 10 virtualization and SCA for Office 365 ProPlus, Project Online Professional, and Visio Pro for Office 365 gives you choice and flexibility. Both allow you to take advantage of existing Windows 10 and Office 365 licensing investments when deploying to the cloud.

You are able to make a deployment choice between on-premises or Premium IT’s shared datacenter. Premium IT is an Authorized QMTH Partner, allowing you to deploy Office 365 ProPlus, Project Online Professional, Visio Pro for Office 365, and qualified Windows 10 products to your chosen cloud infrastructure solution

WHICH WINDOWS LICENSES PURCHASED THROUGH MICROSOFT VOLUME LICENSING (VL) PROGRAMS INCLUDE VIRTUALIZATION RIGHTS FOR QUALIFIED MULTITENANT HOSTING?

As of August 1, 2017, the following Windows licenses purchased through Microsoft Volume Licensing currently include virtualization rights for Qualified Multitenant Hosting:

Windows 10 Enterprise E3 and E5 per User with SA

Windows 10 Enterprise E3 and E5 VDA per User

WHICH WINDOWS SUBSCRIPTIONS PURCHASED UNDER THE MICROSOFT CLOUD AGREEMENT Premium IT WILL INCLUDE VIRTUALIZATION RIGHTS?

As of September 6, 2017, the following Windows subscriptions include virtualization rights for dedicated as well as multitenant hardware in data centers managed by Authorized QMTH Partners such as Tier4:

Windows 10 Enterprise E3 and E5 (with VDI)

Windows 10 Enterprise E3 VDA

Microsoft 365 Enterprise (formerly Secure Productive Enterprise or SPE) E3 and E5

WHICH OFFICE 365 PRODUCTS SUPPORT SCA?

SCA mode works with Office 365 ProPlus, Project Online Professional, and Visio Pro for Office 365. All Office 365 plans that include Office 365 ProPlus, Project Online Professional, or Visio Pro for Office 365 are able to use SCA.